Frequently Asked Questions
Have a question? We've compiled answers to the most common inquiries below.
Kasbah Atfel is in Douar Boutbira, CR Ourika, 42452 Ourika, Morocco—about 30 km south of Marrakech in the Ourika Valley.
Check-in: from 3:00 PM to 10:00 PM.
Check-out: from 11:00 AM to 11:30 AM.
Yes—there’s an outdoor pool (open all year) with sun loungers, umbrellas and a “pool with view” feature.
On-site spa includes a traditional hammam (steam bath), hot tub/Jacuzzi (additional charge), full-body and specialty massages, a spa lounge/relaxation area and steam room.
Breakfast (continental and halal options) is available for an additional surcharge at the on-site restaurant.
Yes—paid airport shuttle service is offered, and free private parking is available on site (no reservation needed).
Free, high-speed Wi-Fi (21 Mbps) is provided throughout the property—suitable for streaming and video calls.
Children of all ages are welcome.
Children 7 and above are charged as adults.
Cribs and extra beds are available free of charge upon request (subject to availability).
No—pets are not permitted.
The team at Kasbah Atfel speaks Arabic, English and French.
There’s a restaurant serving Moroccan and continental cuisine, plus room service and a coffee house in the lobby.
Guests can book walking tours, hiking excursions, cultural classes (pottery, cooking), and day trips to the Seven Waterfalls or Berber villages via the concierge (additional charges apply).